Celebrating 60 Years of NAA Auctioneers
July 13-18, 2009, Overland Park, KS, Satellite ProLink, Inc. attended the 60th International Auctioneers Conference and Show. Julie Carter and Billie Jo Glisson participated in the trade show where they were able to visit with professional auction company representatives first hand. “This was, by far, the best conference yet”, said Julie, who noted the experience and educational quality of attendees to be at an all time high.
Pictured below: Joe Wilson, Julie, Billie Jo, and Joe Calhoon of Priority Advantage; Joe is also working with the SPL Team on their High Performance and Achievement Plans for 2009 and going forward.
Educational seminars included topics such as law, ethics, economics, marketing and communications. Darron Meares, CAI, BAS, MPPA, and NAA Director, gave key suggestions to working with the new generations coming into the business world in his session entitled, Communicating with Generation X and Y. Darron’s seminar also included information concerning Baby Boomers who are passing the torch to Generations X and Y. Following are highlights:
Generational Dynamics
• Why is this relevant to the auction industry?
– Auctioneers in the United States
• Approximately 30,000+
• Approximately 4500+ in the NAA
– The average age of auctioneers is 55-57 years
– The April 2009 issue of Auctioneer magazine had the headline: The Next Generation of the Auction Industry
– The older generations are “passing the torch”
• Why is this relevant to SPL and other businesses?
– As the new generations take over, the ideas of which marketing methods to use when reaching your potential buyer will continue to change – more technology and more online.
Technology is becoming the key to our business success and Darron illustrated this with facts thru the video: Did you know?
http://www.btang.net/ 3.0 for 2008 – Newly Revised Edition Created by Karl Fisch, and modified by Scott McLeod; Globalization & The Information Age.
Or on YouTube:
Baby Boomers, born after WWII, part of the 60’s counter culture
• Hold 90% of wealth in the U.S.
• Competitive – can be seen as egocentric
• Change – thrive on possibilities and constant change
• Hard Work – started the “workaholic” trend
• Success – dedicated to climbing ladder of success
• Anti-rules & regulations – challenge the system
• Communication
– “Show Me” generation – body language important
– Speak in open, direct style to avoid controlling language
– Answer questions thoroughly and expect to be pressed for details
– Present options to demonstrate flexibility in your thinking
Generation X, connected to the pop culture of the 80’s and 90’s
• Entrepreneurial Spirit – believe in their own development rather than the organization
• Loyalty – if you want it, get a dog! ![]()
• Independence & Creativity
• Information – want all they can get
• Feedback – need it continuously
• Work Balance – work hard to get things done quickly
• Communication – email is primary communication tool
– Talk in short sound bites to keep their attention
– Ask for feedback & provide with regular feedback
– Share information with them and strive to keep them in the loop
Use an informal communication style
Generation Y, the Millennials, Dependent on digital technology; socially liberal; politically active
• Require Positive reinforcement
• Autonomy – independence
• Positive attitudes – very optimistic outlook on life (Everything is going to be ok!)
• Diversity – there are NO color lines
• Money – used to making and spending money (no savings)
• Technology – what else is there? They grew up with it.
• Communication
– Use action words & challenge them at every opportunity
– Resent it if you talk down to them and prefer email
– Seek their feedback constantly & provide regular feedback
– Use humor and create fun – don’t take yourself too seriously
– Encourage them to break the rules to explore new ways of learning
Satellite ProLink, Inc. introduced new auction marketing communications, products, services and technologies designed especially to reach today’s diverse audience at the NAA Conference and Show. It was also noted that four of SPL’s Team members were recently certified as Google Advertising Professionals. For more information, go to www.satelliteprolink.com, or for specific requests, go to http://www.satelliteprolink.com/Budgets2Go.php.













Our featured student, Christopher, is 8 years old, has achieved his orange belt and is in the process of obtaining his green belt status. See Christopher focus his energies and break a solid pine board with his bare hand.













